Terms and Conditions
Last updated: June 21, 2025
Welcome to ECH0 STUDIO. By accessing or using our website and services, you agree to be bound by these Terms and Conditions. Please read them carefully.
1. Overview
ECH0 STUDIO provides professional design services and sells physical and digital merchandise through third-party platforms, including Etsy and Printify. These Terms apply to your use of our website and direct service engagements.
2. Use of the Website
By accessing our site, you agree not to:
- Engage in unlawful, harmful, or abusive behavior
- Infringe on any copyright, trademark, or other proprietary rights
- Attempt to interfere with the operation of the website or any transaction
We reserve the right to deny access or remove content at our discretion.
3. Services and Deliverables
Our design services are tailored to client needs and may include digital assets, branding packages, and creative consultation. Once a project scope and agreement are finalized, both parties are expected to adhere to the agreed timeline, revisions, and fees.
We reserve the right to decline work that conflicts with our values or involves unethical, discriminatory, or harmful content.
4. Merchandise and POD Sales
Physical products and merchandise are sold via Etsy and fulfilled through Printify. For any purchases made through Etsy, Etsy’s Terms and Conditions, Return Policy, and Privacy Policy will apply.
Returns, refunds, and shipping questions related to merch must be resolved through Etsy's customer service.
5. Payment and Billing
For design services:
- Payment terms will be clearly outlined during the project scoping process.
- Full or partial payments may be requested before project commencement.
- Payment details will be handled securely through trusted third-party processors.
For merch purchases:
- Payments and personal information are handled by Etsy and its partners.
- ECH0 STUDIO does not store any payment information directly.
6. Data Collection and Privacy
We collect the following information when you contact or work with us:
- Name, email, and optionally, phone number
- Payment, billing, and shipping information (for services or merch via Etsy)
We use Google Analytics to improve website performance. Your data will never be sold or misused. See our Privacy Policy for more information.
7. AI-Assisted Content
Some blog content may be supported or refined by AI tools (e.g., grammar checking, keyword enhancement). Additionally, select merch designs may include AI-generated inspiration with final creative oversight by a human designer.
8. Intellectual Property
All content, designs, branding, and artwork produced by ECH0 STUDIO are the intellectual property of ECH0 STUDIO unless otherwise transferred through a written agreement.
You may not reproduce, distribute, or publicly display our materials without explicit written permission.
9. Limitation of Liability
Design Services:
While we strive for quality and satisfaction, ECH0 STUDIO is not liable for:
- Loss of business, revenue, or profits
- Errors arising from client-provided content
- Technical issues with third-party integrations (e.g., file delivery platforms)
Merchandise:
We do not assume responsibility for defects, delays, or shipping issues related to products sold through Etsy and fulfilled by Printify. For these, please refer to Etsy’s buyer protection policy.
10. Changes to These Terms
We reserve the right to update or modify these Terms at any time. Changes will be reflected on this page, and continued use of the site indicates acceptance of the updated Terms.
11. Governing Law
These Terms are governed by the laws of Vietnam. Any disputes arising from the use of our website or services will be resolved under Vietnamese jurisdiction.
12. Contact
For questions, disputes, or feedback, contact:
hello@ech0.work
https://ech0.work